Contact
Contact
Write to [email protected] and the message reaches the editorial desk directly. Replies go out within two business days, in English.
Three kinds of message are worth the most to us. A pokie whose RTP in the game panel does not match what the casino advertises, a welcome offer whose cap or wagering multiplier has moved, and a factual slip in one of our reviews. Name the casino, give the date, name the game or the payment rail, and we can reproduce the check on our own account.
We are an editorial team and nothing else. We cannot reopen a closed account, release a held withdrawal or give legal advice. When the licensing body of the brand you played at runs a complaints channel, we will point you to it and tell you what the operator has to answer.